Terms of Service
Last updated August 7, 2026
1. What Callcapi is
Callcapi lets a trainer account ("Trainer") upload sales call recordings, add notes and timestamped highlights, and invite learner accounts ("Learners") to review them and send feedback. By creating an account, you agree to these terms.
2. Accounts
Trainers self-register. Learners join only via a Trainer's invite and are scoped to that Trainer's content — they cannot see another Trainer's lessons or roster. Trainers are responsible for having the right to share any call recording they upload, including any consent required from the people on that call.
3. Subscriptions & billing
Paid plans are billed monthly through Stripe. Free, Pro, and Team plans are flat-rate with a fixed learner limit; Enterprise is billed per active or invited learner seat and adjusts automatically as your roster changes. You can upgrade, downgrade, or cancel at any time from your billing page; cancellation takes effect at the end of the current billing period.
4. Acceptable use
Don't upload content you don't have the rights to share, use the service to harass or discriminate against anyone, or attempt to access another organization's data. We may suspend accounts that violate this.
5. Your content
You own the recordings, notes, and feedback you upload. You grant us the limited right to store and serve that content back to the Trainer and Learners it's shared with, solely to operate the service.
6. Termination
You may stop using the service and delete your account at any time. We may suspend or terminate accounts that violate these terms or where required by law.
7. Disclaimer & liability
The service is provided "as is," without warranties of any kind. To the extent permitted by law, Callcapi is not liable for indirect or consequential damages arising from your use of the service.
8. Changes
We may update these terms as the product changes. Material changes will be reflected by updating the date above.
9. Contact
Questions about these terms? hello@callcapi.com