Privacy Policy

What we collect

• Account info: name, email, and role (Trainer or Learner).
• Content you upload or create: call recordings, lesson details, timestamped highlights, and feedback messages.
• Billing information — handled directly by Stripe. We never see or store your card number; we only receive your subscription status and plan.

How we use it

Solely to operate the service: authenticating you, showing Trainers and their invited Learners the lessons and feedback relevant to them, processing subscription billing, and providing customer support. We don't sell your data or use call recordings for anything beyond delivering the product to the account that uploaded them.

Who we share it with

We use a small number of infrastructure providers to run the service:

• Supabase — database, authentication, and private file storage for call recordings.
• Stripe — subscription billing and payment processing.

We don't share your data with anyone else, except where required by law.

How it's protected

Call recordings are stored in a private bucket and served only through short-lived signed links — never public URLs. Database access is restricted so a Learner can only see lessons explicitly assigned to them, and a Trainer can only see their own roster and content.

Your rights

You can request a copy of your data or ask us to delete your account and associated content at any time by emailing us below. Learners invited by a Trainer can also ask their Trainer to remove their access directly.

Retention

We keep your data for as long as your account is active. If an account is deleted, associated content is removed within a reasonable time, except where we're required to retain billing records for tax or legal purposes.

Changes

We may update this policy as the product changes. Material changes will be reflected by updating the date above.

Contact

Questions or requests about your data? hello@callcapi.com